Payments, Bills & Utilities
The business of transactions has changed forever. How do payment habits differ by age, gender, location and income bracket?
- Which of the following payment methods do you use at least once in 3 months?
- How do you decide what payment channel or platform you stick to for bill payments?
- What makes you consider a bill payment experience convenient?
- What makes paying bills a challenging experience?
- Which bills do you pay one or more times a month without fail?
- How do you discover new payment methods or channels?
- How do you know when a payment platform is trustworthy?