Payments, Bills & Utilities

The business of transactions has changed forever. How do payment habits differ by age, gender, location and income bracket?

Survey Questions

  1. Which of the following payment methods do you use at least once in 3 months?
  2. How do you decide what payment channel or platform you stick to for bill payments?
  3. What makes you consider a bill payment experience convenient?
  4. What makes paying bills a challenging experience?
  5. Which bills do you pay one or more times a month without fail?
  6. How do you discover new payment methods or channels?
  7. How do you know when a payment platform is trustworthy?